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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Connie Acker

Connie Acker

May 23, 2025

5  out of  5
rating by Connie Acker
"Jarrod is on top of his game when it comes to providing insurance to his customers. He is always responsive and helpful. He answered all of my questions when it came to changing my policy. I highly recommend anyone wanting coverage to go see him."
We responded:
"This made my day, Connie! Thank you for sharing. I am always here to help and offer any assistance you may need. - Jarrod"
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David Short

May 8, 2025

5  out of  5
rating by David Short
"This is fantastic insurance agent. Always responds and processes my requests with in a hour. Highly recommended."
We responded:
"Thank you so much for your kind review, David! I appreciate it. My team and I will always be here for you in your time of need! - Jarrod"
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Jessica Ellis

April 14, 2025

5  out of  5
rating by Jessica Ellis
"Jarrod is an amazing Agent. I was switching agents as I moved from VA to WV and my current agent didn't insure WV. The first agent that I got when I moved to WV never reached out to me on my husband's license. Instead just canceled our policy without ever informing us. I reached out to Jarrod's office and was able to get it all taken care of and get my renters switched as well. On top of that, he was very hands on and in this day and age, it is nice to see the main guy be so hands on and not all about technology. So if you are looking for an agent within the WV area, please do yourself a favor and reach out to Jarrod and his team!"
We responded:
"Jessica, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you and your family for a lifetime! - Jarrod "
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Mariacruz Rivera

April 4, 2025

5  out of  5
rating by Mariacruz Rivera
"The most kind and friendly personal work there. You are made feel very welcome the second you walk in the door. They will help you get what you need. Great group of people."
We responded:
"Hello, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jarrod"
Profile photo of Mike Hollowell

Mike Hollowell

January 10, 2025

5  out of  5
rating by Mike Hollowell
"Recently purchased a vehicle and needed to add it to to my insurance policy. Dylan was so helpful on the phone getting it added to my policy. I requested a printed insurance card for the car. He said he would have one for me when I could make it to the office. Dylan was very professional, knowledgeable and easy to talk with when we met in person the next day having all the documents I needed. He answered all my questions and was detailed with his answers wanting me to understand completely what my coverages were. What an enjoyable interaction. Jarrod the owner of the business came out to greet me asking how I was doing. He's a very real and caring person. At this office I feel like I'm a valued person that is going to be informed, educated and cared for. Not just a client a neighbor. Mike"
We responded:
"Mike, thank you for sharing your experience! We're so glad to hear that Dylan has been such a positive and helpful part of your service. His friendly attitude and willingness to assist are truly appreciated, and it's wonderful to know that he made you feel welcome. We’ll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out! - Jarrod "
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Ana Almonte

October 9, 2024

5  out of  5
rating by Ana Almonte
"The best service I have received with any insurance company. Yatna explains everything in detail and ensures you know what you’re getting. I recommend this agency!"
We responded:
"Ana, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Jarrod"
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Darlynnes Reyes

October 7, 2024

5  out of  5
rating by Darlynnes Reyes
"Ms. Almonte is very knowledgeable. Easy to talk to. Saved me a lot of money while discovering my needs."
We responded:
"Darlynnes, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! Thank you so much for the positive review. - Jarrod"
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Michael McDaniel

May 3, 2024

5  out of  5
rating by Michael McDaniel
"The scheduling and timing of this appointment was great. The scheduler was polite, personal, and professional (which in this age, refreshing). The technician was on time after a small timing conflict and was friendly and efficient. Made an extra effort to ensure the truck window frame was clean prior to fitting in the new class. This is the second time I have used this GLASS AMERICA company and the standards set by them is the highest I have experienced in 45 years."
We responded:
"Michael, I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - Jarrod "
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ronald wilson jr

May 2, 2024

5  out of  5
rating by ronald wilson jr
"Beth couldn’t have made this anymore easier for me. She went above and beyond making sure I was happy with all the coverages and payments. I will be recommending Beth and Jarrod to everyone I know."
We responded:
"Ronald, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you and your family for a lifetime! - Jarrod "
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Drew Kessler

February 8, 2024

5  out of  5
rating by Drew Kessler
"I recently switched to Jarrod and State Farm and have been thoroughly impressed with the savings I’ve achieved. Their customer service is top-notch, providing personalized and efficient support. The process of getting a quote and signing up was straightforward and transparent, revealing significant savings on my policy without compromising coverage. I highly recommend them to anyone looking to save money on insurance without sacrificing quality or service."
We responded:
"Drew, it was our pleasure helping with your insurance! My team and I will always be here for you if you need any guidance or have any questions. Thank you for your recommendation! - Jarrod"
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Olivia Ware

January 5, 2024

5  out of  5
rating by Olivia Ware
"Beth Pancione was wonderful to work with and very helpful with switching over my auto insurance coverage as well as getting my life insurance policy started! 10/10 recommend"
We responded:
"Olivia, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Jarrod"